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Everyone has already heard of Betamax or Finaref ghost company
Betamax GmbH & Co.KG
Postfach 19 04 25
50501
Köln
Germany
VAT-Nr: DE 814 570 978
The Company is famous for its low price and its support nonexistent by phone or Email
I worked with them for ten months without problems.
Although quality is not very good either with standard gray or premium, but some destinations are working fine.
But strange problems happen Since Sunday 22 November 2009:
I have two account with them, one main and one for failover,
it start here 2009-11-21 18:46:36;21;;962796672215;0.01106 with a first f...... call for Jordan
and then many +964 for Iraq,
I had the information in real time as I turned on auto rebilling on my account and I received the mail rebilling
notification.
I went on my account immediately change the password, but nothing changed, I even tried to change my password from another computer on another connection by entering a password copy paste without using the keyboards to prevent Key-logger.
Again this does not change, I decided to activate the authentication by IP on the account and on my softswitch, This way there is no way to get my password on my switch or by sniffing the SIP headers on VT server.
Other time it don't change nothing and the 200 Euro wase down here 2009-11-21 20:23:34;619;;9647807763712;0.56948 it take only 2 hours.
I have a second VT account and I decided to use it with maximum safety.
I log in this account and change password with max security and make 200 Euro CC prepaid as this account have no credit.
This account is not configured on my softswitch and I decide to not configure it on it but on another asterisk server.
Softswitch will use a trunk to the second Asterisk Server and second server use the VT account.
The first F...... call soon appearing on this account also number 962795155900.
Again any attempt to change does not change nothing.
Wait, the best will gone !!
I receive a notification of payment of 500,5 euros paid by credit card
done by an Unknown credit card number and all call continue without any change.
Of course I sent many messages to contact their support .
AND now calls are billed without any CDRS, see this screensoot:
2 calls made for 0.434 but 5.6 Euros Billed
Now I have my main account to 0 and the second with a few euros and I use Auth by IP with them,
They finally tell me that since I no longer call ghosts on my account, but it's not exact, I can see already few ghost calls on my CDR.
AND for sure I will not make any other paiement to this cheating company !
What I think ?
I thing they have:
I think they intentionally or not relayed calls terrorists, they bill for that my failover account because I have signed up for
this account before having my official VAT number, and they think I'm illegal worker.
But no luck Comdif Telecom is official legal operator with licence.
In case they have another compelling explanation, they are welcome to communicate.
I assume what I say and I'm ready to go to court, I have 100% clean logs server and all screenshoot.
All documents screenshoot are available on request.
CDRS here all calls without callerid for destination Jordan, Egypt, Iraq are not from me.